Mintago

Tom Catnach

Mintago Customer Support

Rachele Carraro

Troubleshooting

Account

What to do if you are seeing the error message, “USER_JOURNEY_ENROLLED_ALREADY” when logging into your Mintago account

What to do if you are seeing the error message?

My Date Of Birth is incorrect. Can it be updated?

Account Setup

I have forgotten my password but nothing comes through when I request the reset email. What should I do?

Password

I am leaving the company, is my Mintago account transferable and can I keep on using your service?

Can I download my current pension information?

Leavers Information

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